1. Information We Collect

a. Personal Information

When you register or interact with our platform, we collect:

  • Full name

  • Email address

  • Username (chosen by the user)

  • Account password (stored securely and encrypted)

  • Phone number (if provided voluntarily)

b. Payment Information

We do not collect or store your full payment details. All transactions are securely processed via third-party payment gateways.

c. Usage and Technical Information

Automatically collected data includes:

  • IP address

  • Browser type and version

  • Device type and identifiers

  • Pages visited and time spent

  • Referral sources

d. Cookies

We use cookies and similar tracking technologies to:

  • Maintain user sessions

  • Improve website performance

  • Analyze user behavior

You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use your information to:

  • Register and manage your account

  • Authenticate user logins

  • Provide and deliver SMM services

  • Respond to customer inquiries

  • Improve platform performance and security

  • Notify you of updates or promotional content (if opted-in)

  • Fulfill legal obligations


3. Information Sharing

We do not sell or rent your data. We may share information with:

  • Trusted third-party service providers (e.g., hosting, analytics, payment processors)

  • Authorities or legal entities when required by law

  • Business partners in case of a business merger or acquisition


4. Security of Your Information

We implement security measures to protect your information, including encryption of account passwords and secure server environments. However, no system is completely foolproof. We recommend keeping your password confidential and using strong authentication practices.


5. Your Rights

You may request to:

  • Access or update your personal data

  • Delete your account and associated data

  • Opt out of marketing communications

  • Restrict or object to certain types of data processing

To exercise your rights, contact us at: [Insert Contact Email]


6. Data Retention

We retain your information as long as your account is active or as needed to provide services and comply with legal requirements.


7. Third-Party Links and Services

Our platform may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.


8. Children’s Privacy

Matrix Official Store is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware of such data collection, we will take appropriate steps to delete it.


9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services implies acceptance of the revised policy.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [realshaheer007@gmail.com]
🌐 Website: [https://matrixofficial.store/]